new eBay repair/partial refund policy

pointystuff

Active member
The updated eBay Buyer Protection Policy goes into effect on June 19, 2012:

A provision has been added stipulating that in some cases we may refund part of the cost of an item to the buyer, and receive reimbursement from the seller, to cover differences between the item described and the item actually received, such as items received with small parts missing or minor repairs needed. Buyers may be asked to provide written proof from an authorized third party detailing the cost of such repairs. In these cases, we will not require the buyer to return the item to the seller.


Imagine where this could go. "This Pickelhaube is missing a Kokarde, the shellac is cracked, and...Joe Blow at the gun show said you should reimburse me $200."
 
Maybe an "authorized third party" is a militaria dealer (a guy with a couple of cast pewter Iron Crosses and a few rusty Turkish Mauser bayonets on a table at a gun show) who collects a fee for determining a partial refund is in order. :-"
 
"If not COMPLETELY satisfied, return within 7 days for a full refund minus shipping. AFTER that time, sales are final and buyer assumes responsibility for any perceived damage or shortcomings. ITEM IS SOLD AS IS."

Then tell ebay to piss off.

:D Ron
 
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